Privacy Policy

Effective Date: 23/11/2025

Information We Collect

Personal Information: Name, email, username, payment details, and identity verification documents (for KYC).
AI Training Data: Photos, videos, and messages uploaded to train your AI persona.
Platform Usage Data: Interactions with FanFaves, dashboard usage, and AI-generated content requests.

How We Use Your Information

Create, train, and manage your AI persona.
Provide a secure, seamless FanFaves experience.
Process payments and payouts.
Communicate important updates and promotional opportunities.
Comply with legal obligations, including KYC verification.

Marketing and Promotional Use

By using FanFaves, you grant Clearcache Pty Ltd a non-exclusive, royalty-free license to use AI-generated content you create on the platform for:

Marketing campaigns
Social media promotion
Advertising and other promotional activities

Conditions:

You have not requested deletion of the content.
The content does not include personally identifiable information of third parties.

Data Security

Your data is protected through:

Encryption: All data is encrypted at rest and in transit using industry-standard protocols.
Secure Infrastructure: Hosted on self-managed, secure servers located in the U.S. Only. We never store data in high-risk regions such as China or Russia.
Audited & Compliant: Infrastructure meets ISO 27001, SOC2, and GDPR compliance standards. External audits ensure ongoing security and compliance.
One-Click Deletion: You can request deletion of your AI persona and all associated content at any time.

Moderation & Illegal Content

FanFaves prohibits the creation or distribution of illegal or harmful content. Our AI includes moderation filters to prevent:

Child sexual abuse material (CSAM)
Non-consensual deepfakes
Hate speech or other illegal content

Creators remain responsible for ensuring uploaded data comply with local laws.

Sharing & Third Parties

Clearcache Pty Ltd does not sell or share your personal information for marketing purposes. Data may be shared with:

Payment processors for transactions
Legal authorities as required by law
Trusted vendors for infrastructure, auditing, or security

Analytics & Tracking Technologies

FanFaves uses analytics tools to help us understand how users engage with the platform so we can improve performance, usability, and security.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to collect behavioral analytics on how visitors use our website. This includes heatmaps, session replays, and interaction metrics. Clarity uses first- and third-party cookies and similar tracking technologies to collect this information.

We use this data to:

Improve and optimize our website
Understand feature popularity and user experience
Detect and prevent fraud or security issues
Support marketing and advertising efforts

For more information on how Microsoft collects and uses this data, please see the Microsoft Privacy Statement.

Data Retention & Deletion

Your data is stored while you maintain an active FanFaves account.
You can delete your account and AI persona at any time, permanently removing all associated data.
Deletion requests are processed within 48 hours.

Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Delete your AI persona and content
Withdraw consent for promotional use of AI-generated content

Privacy of Fan Interactions

Fans interacting with your AI persona remain anonymous, and we do not share personal fan information with creators. AI chat and PPV interactions are logged securely for moderation and platform analytics only.